Professional Services
Phishing & Malware Resilience Program
Human-Centric Defense Transformation
Duration
4 months
Team
3 specialists
Locations
USA
Scope
Enterprise Email & User Awareness
Project Overview
A mid-sized enterprise engaged Spherium Inc. to enhance its defense posture against phishing and malware threats. The engagement focused on reducing user-targeted risks through simulated attack campaigns, awareness training, and layered email security controls.
Our cybersecurity experts designed and implemented a comprehensive phishing and malware resilience program that combined user behavior analytics, Microsoft 365 Defender integration, and automated threat response mechanisms.
Challenge
The client’s employees were frequently targeted by phishing emails that bypassed perimeter defenses, leading to credential exposure and potential data compromise. Existing email filtering lacked adaptive threat detection, and no user awareness or simulation program was in place to measure readiness.
Technologies Implemented
Microsoft Defender for Office 365
Attack Simulation Training
Exchange Online Protection (EOP) & Email Encryption
Awareness Campaign Management Platform
SIEM Integration
Behavioral Analytics
Solution Architecture
Phase 1: Assessment & Baseline
Conducted an audit of existing email protection and simulated phishing exercises to establish a baseline for user susceptibility and technical gaps.
Phase 2: Implementation & Training
Deployed Microsoft Defender for Office 365 with advanced threat protection and anti-phishing policies.
Launched monthly simulated phishing campaigns and targeted awareness training sessions to address weak user segments.
Phase 3: Continuous Improvement
Established automated reporting and alerting workflows for phishing indicators.
Introduced a self-reporting “Report Phish” feature integrated into Outlook to encourage user participation and early threat identification.
Results & Impact
Phishing Incidents
80%
reduction within four months
User Readiness Score
87%
Improved from 45% to 87%